Contact Us

We’re here to help with any questions about our fragrances, orders, or the BYDIBA® brand.

FAQ

you might find answers to your questions here. If you need further assistance, don’t hesitate to contact us directly.

What is Bydiba’s return policy?

We offer a 30-day return policy on all unopened products. To initiate a return, please contact our customer service team at info@bydiba.com

Do you ship internationally?

We offer a 30-day return policy on all unopened products. To initiate a return, please contact our customer service team at info@bydiba.com

How can I track my order?

We offer a 30-day return policy on all unopened products. To initiate a return, please contact our customer service team at info@bydiba.com

What should I do if my fragrance is damaged or defective?

We offer a 30-day return policy on all unopened products. To initiate a return, please contact our customer service team at info@bydiba.com